1. General provisions
These Terms and Conditions govern the use of Skyline's website and services. By using the website, you agree to these terms.
2. Service description
Skyline is an online store for building and renovation materials.
- Online product purchases
- Delivery across Georgia
- Customer support
- Manufacturer warranty where applicable
3. Account registration
When registering, you must protect your account and provide accurate information.
- Provide accurate and complete details
- Keep your password confidential
- Notify us promptly of unauthorized access
- Do not use another person's account
4. Orders and payments
Prices are shown in Georgian lari and include applicable taxes. The price displayed when the order is confirmed applies.
Online card payments are processed by a certified payment provider. Full card details are not stored on Skyline servers.
- Available payment methods are shown during checkout
- Online payments use SSL/TLS encryption and bank authorization
- Contact us immediately about technical errors or duplicate charges
- Refunds are returned to the original payment method within statutory and banking timeframes
- An order is confirmed only after you receive confirmation
5. Delivery
Delivery times, rates and zones are listed on the delivery page and finalized during checkout.
- The customer must ensure access to the delivery address
- Products should be inspected on receipt
- Damage or discrepancies must be reported promptly
6. Returns and exchanges
The full procedure is described in the Return Policy.
- The standard return period is 14 days from receipt
- The product must be unused and in its original condition
- Certain categories may be excluded by law or for hygiene and technical reasons
7. Warranty
Warranty availability and duration depend on the product and manufacturer.
- Mechanical damage is not covered
- Damage caused by misuse is not covered
- Normal wear and unauthorized repairs are not covered
8. Intellectual property
Website content, design, logos and other materials are protected. Copying, commercial use or distribution without written permission is prohibited.
9. Limitation of liability
To the extent permitted by law, the company is not liable for indirect loss, third-party actions, force majeure or temporary technical interruptions. Maximum liability is limited to the value of the relevant order.
10. Dispute resolution
Please contact us first so we can resolve any dispute. If no agreement is reached, the dispute is governed by Georgian law.
11. Changes to these terms
Skyline may update these terms periodically. The revised version becomes effective when published on the website.
12. Contact
For questions about these terms, contact us:
- Email: info@skyline.ge
- Phone: +995 599 23 66 33
- Address: 11 Andria Apakidze St, Tbilisi 0179, Georgia